FAQs

- Where are you Based? Based in Morocco - Amazing friendly service from a family business base in Marrakech We also have headquarters in the United States

- How do you hang a Moroccan lamp from the ceiling? - Most of the Pendant lamps can be used as a normal electric pendant lampshade. They are hung from the ceiling either by putting a hook next to your existing ceiling rose or using a rose/ceiling plate with an integral hook.

- How can I check my order status? - You will receive a mail once shipped providing you the tracking number information.

- Can I change my order? - You can adjust your order anytime before we ship which is typically no later than early the next 3 days. contact us page or email us via info@kajjounlights.com

- How soon can I have my order? - Normally delivery takes a 5 to 12 work days.

- Do you ship internationally? - Yes. We regularly ship to all corners of the world. Any custom duties imposed by custom authorities in your country will be your responsibility.

- What delivery companies do we use? - Normally DHL & FedEx and occasionally Moroccan Post

- Are you the cheapest? We aim to have the best prices you will find online

- Do we offer free delivery? - YES , we offer free shipping for the USA & 6.99 USD for rest of the world.

- Do we offer discount codes? - Yes, about time to time we offer discount codes for our clients
- Can I get a better price for multiple items or a large order? - YES